Question 1

How far in advance should I book?

Accepted Answer

At least 1-2 weeks is ideal, especially during peak season (April through October). That said, we often have same-week availability. Orders placed less than 2 days out require full payment at checkout.

Question 2

What is your cancellation & refund policy?

Accepted Answer

Cancel before 8 PM on the day you book and we'll issue a full refund — no questions asked. After 8 PM on your booking day, all sales are final. Deposits are non-refundable, but convert to a 1-year rain check credit toward any future rental.

Question 3

Do you set up and take down the equipment?

Accepted Answer

Everything. Our crew delivers, sets up, anchors, runs safety checks, and comes back to tear it all down after your event. You don't lift a finger.

Question 4

What surfaces can inflatables be set up on?

Accepted Answer

Grass is best. We can also set up on concrete or asphalt with proper anchoring. We cannot set up on rocks, bricks, gravel, or uneven terrain. Gate openings need to be at least 3.5 feet wide.

Question 5

Do I need electricity for inflatables?

Accepted Answer

Yes. Each blower motor needs one standard 115-volt, 20-amp outlet within 50 feet. No power on-site? You'll need a generator. Most home events work fine with household outlets.

Question 6

What size generator do I need for inflatables?

Accepted Answer

We suggest 3,500 watts or better for one inflatable. For two inflatables, use 5,500 watts or better, or run each on a separate generator.

Question 7

What about the damage waiver?

Accepted Answer

It's 15% of the rental total and covers accidental damage during your event. Not covered: willful damage, theft, or misuse.

Question 8

Do you deliver to my area?

Accepted Answer

We deliver throughout Hillsborough, Pinellas, Pasco, Polk, Manatee, and Hernando counties — 90+ cities including Tampa, Brandon, Riverview, Wesley Chapel, Clearwater, Lutz, Land O' Lakes, and more.

Question 9

Are you insured and approved for parks?

Accepted Answer

Yes. Fully insured and approved vendors for City of Tampa, Hillsborough County, and Pinellas County parks. We provide documentation for park permits and facility managers.

Question 10

What payment methods do you accept?

Accepted Answer

Major credit cards, Apple Pay, Google Pay, Cash App Pay, and Afterpay. Full payment or deposit required at checkout depending on how far in advance you book.

Question 11

How much does a bounce house rental cost?

Accepted Answer

Prices vary by unit — bounce houses start at $161.99, water slides $175.99-$518.99, and combo units $206.99-$414.99. Setup is included in most areas.