Frequently Asked Questions | Grade A Rentals
Common questions about bounce house rentals, water slides, and party equipment in Tampa Bay. Delivery, setup, pricing, cancellation policy, and more.
Frequently Asked Questions — Party Rentals Tampa Bay
- How far in advance should I book?
- At least 1-2 weeks is ideal, especially during peak season (April through October). That said, we often have same-week availability. Orders placed less than 2 days out require full payment at checkout.
- What is your cancellation & refund policy?
- Changed your mind? Cancel before 8 PM on the day you book and we'll issue a full refund — no questions asked. After 8 PM on your booking day, all sales are final. Deposits are non-refundable, but convert to a 1-year rain check credit you can use toward any future rental. Balances must be settled at least 2 days before your event.
- Do you set up and take down the equipment?
- Everything. Our crew delivers, sets up, anchors, runs safety checks, and comes back to tear it all down after your event. You don't lift a finger — just don't move the equipment once it's placed.
- What surfaces can inflatables be set up on?
- Grass is best. We can also set up on concrete or asphalt with proper anchoring. What we can't do: rocks, bricks, gravel, or uneven terrain. Gate openings need to be at least 3.5 feet wide.
- Do I need electricity for inflatables?
- Yes. Each blower motor needs one standard 115-volt, 20-amp outlet within 50 feet. No power on-site? You'll need a generator. Most home events work fine with household outlets.
- What size generator do I need for inflatables?
- We suggest 3,500 watts or better for one inflatable. For two inflatables, use 5,500 watts or better, or run each on a separate generator.
- What about the damage waiver?
- It's 15% of the rental total and covers accidental damage during your event. Not covered: willful damage, theft, or misuse.
- Do you deliver to my area?
- We deliver throughout Hillsborough, Pinellas, Pasco, Polk, Manatee, and Hernando counties — 90+ cities including Tampa, Brandon, Riverview, Wesley Chapel, Clearwater, Lutz, Land O' Lakes, and more. Use our delivery fee calculator to confirm your address.
- Are you insured and approved for parks?
- Yes. Fully insured and approved vendors for City of Tampa, Hillsborough County, and Pinellas County parks. We provide documentation for park permits and facility managers.
- What payment methods do you accept?
- Major credit cards, Apple Pay, Google Pay, Cash App Pay, and Afterpay. Full payment or deposit required at checkout depending on how far in advance you book.
- How much does a bounce house rental cost?
- Prices vary by unit — bounce houses start around $150-$250, water slides $250-$400, and combo units $300-$500. Delivery and setup are included in most areas. Check our catalog for exact pricing.
https://gradeapartyrentals.com/faq